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Account Deletion Request

You can request deletion of your account and related data through the 2G PHONE app or via the form below.

How to Delete Directly in the App

  1. Open the app
  2. Go to Settings tab
  3. Select "Delete Account"
  4. Confirm deletion
Or submit the request via the form below
STEP 1 Step 1 · Enter Phone Number

Enter the phone number you used when signing up.

Please enter a valid phone number.

STEP 2 Step 2 · Enter Verification Code

Enter the 6-digit code sent via SMS.

Verification failed. Please check your code.

STEP 3 Step 3 · Confirm Deletion

The following data will be deleted. Do you wish to proceed?

An error occurred while processing your deletion request.

Deletion Request Complete
Your account and related data have been deleted.

Data Deletion & Retention Policy

Data Type Action Retention Period
Account info (nickname, phone number) Immediate deletion → temporary archive Permanently purged after 72 hours
AI partner settings Immediate deletion → temporary archive Permanently purged after 72 hours
All chat messages Immediate deletion → temporary archive Permanently purged after 72 hours
Memo Immediate deletion → temporary archive Permanently purged after 72 hours
Game ranking records Immediate deletion → temporary archive Permanently purged after 72 hours
Affinity change history Immediate deletion → temporary archive Permanently purged after 72 hours
Firebase authentication info Deleted by service Immediately deleted

※ Within 72 hours of deletion, you can restore your data using the "Account Recovery" feature in the app. After 72 hours, recovery is not possible.